Privacy Policy

Value Retail Management Spain S.L. (“Las Rozas Village”, “we” or “us”) is committed to protecting your privacy and this Privacy Policy explains how  Las Rozas Village may collect, use, or disclose, information about you. If you should have any questions about privacy or data protection please contact us at

Scope of this Policy

This Privacy Policy applies to the website (the ‘Site’), and generally to the use of your information by Las Rozas Village.  By using the Site and by providing information to us you agree to use of your information by us in accordance with this Privacy Policy.  From time to time we may also provide you with additional information on how we will use your information.

The Privacy Policy does not apply to other third party websites that you may reach through links on this Site.  If you access other third party sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which will differ from ours.

Information we collect from you and how it is used

If you browse this Site, register for Membership, submit your CV and details in connection with our section on Careers or participate in other initiatives or activities (whether online or offline) that we may offer or operate from time to time, we may take some of your details. The information we may collect and process about you and how it could be used is included in the table at the end of this policy document.

Where we store or process your information

The information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) including China, India and the USA.  Such destinations may not have laws which protect your data to the same extent as in the EEA. It may be processed by us or by our suppliers operating outside the EEA, but we will take all reasonably necessary steps to ensure that your information is treated securely and in accordance with this Privacy Policy. By using this website and by submitting or providing information to us, you consent to us transferring and storing your data in this way.

We have implemented security policies, rules and technical measures to protect the information that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. Where you have chosen a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of your information transmitted to our Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We ensure that your information will not be disclosed to regulators or authorities except where required by law or other regulation.


We may disclose information about you to the companies behind The Bicester Village Shopping Collection™ and the other The Bicester Village Shopping Collection™ members.  To find out more about the companies behind The Bicester Village Shopping Collection™, Las Rozas Village and the other villages that are The Bicester Village Shopping Collection™ members, please click here: Las Rozas Village and The Bicester Village Shopping Collection™.  The use of information disclosed to such companies will be subject to their respective privacy policies available on their websites.

We may also disclose your information to the following third parties:

  • to our carefully selected marketing partners;
  • to the retail outlets located at the relevant village in the event that you have submitted a CV in our Careers section applying for vacancies;
  • to suppliers that process information on our behalf and partners who assist in providing our services to you;
  • if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to protect  the rights, property or safety of our business, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection; and
  • successors in title or replacement operators of all or part of our business.


‘Cookies’ are pieces of information that are sent from a web server to your computer. They are stored when you first visit a website and may subsequently be used by the website operator to obtain information when you return to that website. We use cookies for technical administration of the Site, to estimate our audience size and usage pattern, to store information about your preferences, to allow us to customise our Site according to your individual interests and traffic monitoring. The cookies that we use supply information in an anonymous form and do not allow us to collect data that can be used to identify you as an individual.

By using this Site, you agree to our use of Cookies as explained above and at but you can choose not to accept cookies by altering the settings on your Internet browser. To do this, go to the help option on your toolbar. If you do choose to adjust your settings in this way this should not affect the use of the Site. For more information about how cookies work you may find it useful to visit

Las Rozas Village uses GOOGLE ANALYTICS services, provided by Google Inc., in order to manage the statistics on the Web site and improve user experience. Personal data such as your IP address may be collected, but not incorporated into any Las Rozas Village databases.

Use of GOOGLE ANALYTICS service is governed by their own Terms and Conditions, which can be found at the following link:

Therefore, we understand that if You continue browsing through Las Rozas Village website, You accept the installation of those Cookies and therefore the processing of your personal data for the above described purposes.

We remind You that you can block the installation of any Cookies at any time by configuring your browser, or by using any tools known as “do not track” currently available. You can also remove any previously installed Cookie either from your browser configuration settings, either manually accessing your system directory created for this purpose. Please click here to view our Cookie policy.


We do not knowingly collect information from children under 18 years of age. Providing your data to Las Rozas Village, you expressly warrants that you are over 18 years.

Your rights

You have the right to ask us not to process your information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to our carefully selected marketing partners for such purposes. You can exercise your right to prevent such processing by indicating this when we collect your information. You can also exercise the right at any time by contacting us at

You are entitled to ask us whether we are keeping information about you and if so to ask to have access to this information. In order to receive a copy of any information that we currently hold about you, please send your contact details including address, proof of identification (such as a copy of your passport or driving licence): Legal Team, Value Retail Management Spain S.L., La Roca Village, Sta. Agnès de Malanyanes, 08430 La Roca del Vallés (Barcelona), Spain.

We allow you to challenge the information that we hold about you and, where appropriate, you may have information erased, rectified, amended or completed. We reserve the right to refuse to provide you with a copy of your information, but will give reasons for our refusal.

The grounds provided by the Spanish Data Protection Act (Act15/1999) that allow for refusal of rights of rectification and erasure are:

  • Erasure shall be denied when the personal data must be stored for the periods of time provided in the applicable provisions or, if appropriate, in the contractual relations between the data controller and the data subject which justified the processing of the data.
  • The rights of rectification or erasure may also be denied if thus provided by law or a directly applicable community rule of law, or when these prevent the data controller from disclosing to data subjects the processing of the data to which the access refers.
  • In any case, the data controller shall inform the data subject of his right to obtain the protection of the Spanish Data Protection Agency or, if appropriate, the supervisory authorities of the Autonomous Communities, pursuant to the provisions of Article 18 of Organic Law 15/1999, of 13 December.

We do, however, allow you to challenge our decision to refuse to provide you with a copy of your information.

You can also use the above details for requests relating to use of your information held by any Spanish companies behind The Bicester Village Shopping Collection™, Las Rozas Village and the other villages that are The Bicester Village Shopping Collection™ members.  If your requests relate to use of your information held by the non-Spanish companies behind the other villages that are The Bicester Village Shopping Collection™ members, please refer to the contact details of their Privacy Policies on their websites.

Changes to our Privacy Policy

Any changes that we make to our Privacy Policy will be detailed on the Site or otherwise notified to you.

The Information that we collect from you and how it is used.  

Please note that it may not always be necessary to complete all fields of information in order to benefit from our services or promotions but the required data fields will typically be marked with an asterisk*.

We may contact you by post, e-mail, SMS text messages or telephone or other appropriate means, provided you have previously given your consent. We will not send you marketing material by electronic means such as email, SMS or text without your consent.

If you register for membership of Your Village you will be asked to sign a membership agreement which contains specific details of the information we may collect and process about you and the purposes for which such data will be processed. Click here for further details.

If you do not want us to use your information for marketing, or to pass your details on to third parties for marketing purposes, please indicate this when you provide your information.  If you already receive communications from us and would like this to stop, please let us know by contacting us at


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