Village services

Enhance your visit to Las Rozas Village with our Village Services. Those extra touches that help make your visit special.

With free in-village Wi-Fi and an interactive Las Rozas Village app – complete with maps and details of all Village boutiques – you can stay connected throughout your visit and plan your trip with ease.

For extra information about the Village and the local area, Las Rozas Village Tourist Information Centre is here to help. Offering expert advice on local attractions, shopping services and much more, the Information Centre is open during Village opening hours.

For younger visitors we have a children's play area and baby-changing rooms, and we even have kennels for your four-legged friends. Full details of all Village services can be found on these pages or contact Las Rozas Village Tourist Information Centre on +34 91 640 49 00.

Free Wi-fi

Free Wi-Fi is now available throughout the Village. Simply select _Free Village WiFi as the wireless service, and then follow the on-screen instructions to connect to the internet for free.


The new Chic Outlet Shopping® app for iPhone, iPad, iPod touch and Android™ allows you to explore, search and navigate through all nine Chic Outlet Shopping® Villages in Europe.


Tourist Information Centre

Las Rozas Village is located just over half an hour from the centre of Madrid and only one hour from cities such as Segovia or Toledo, making the perfect shopping destination with more than 100 boutiques and tantalising savings of up to 60% on recommended retail price.


Earn Miles

Take your shopping experience further and earn rewards. Visit one of the nine Chic Outlet Shopping® Villages to Shop and Earn with any of these Frequent Flyer, Frequent Traveller or Reward Programmes:



Shopping Express®

Daily luxury coach tour from the centre of Madrid at the Plaza de Oriente in front of the Royal Palace, to Las Rozas Village.
Monday to Sunday: 11.00, 13.00, 15.00
Return from Las Rozas Village: 17.00, 20.00
Adult return: €16. Children up to 12 years: €8. 

Personal Shopper

Would you like help with your shopping? Whether you want to have a complete wardrobe makeover or you need some advice on how to dress for a special occasion, our Personal Shopper service is for you. A team of expert stylists will help you with your shopping.


Gift Card

Choose the Gift Card from Las Rozas Village and let them indulge in their favourite leading luxury brands with up to 60% off the recommended retail
price in more than 100 luxury boutiques.


Children´s play area

Las Rozas Village has a specially designed outdoor area to give children extra space to run around and enjoy their day.


The UnionPay card is now accepted at selected boutiques across the Collection of Chic Outlet Shopping® Villages.


Tax Free

Non-EU guests at Las Rozas Village can claim the tax back on purchases they take home. To request your VAT return and benefit from even greater savings, simply follow these steps:


Other facilities

To ensure your visit to Las Rozas Village is as enjoyable as possible, we have a number of additional services and facilities with your every comfort in mind. These include:

  • Cashpoint machines
  • Public telephones
  • Toilets with baby-changing rooms
  • Complimentary loan of umbrellas and pushchairs
  • Free kennel to leave your pet
  • Terraces

For further information, do not hesitate to ask at the Reception and Tourist Information Centre.